Bien Air Handpiece Repair Service

Get your handpiece diagnosed, repaired and returned to you within 24 hours by the Bien Air-approved technicians at Trigiene. We offer quick and affordable maintenance to keep your surgery running smoothly.

24 Hour Repair Promise*

Bien Air handpiece repairs and maintenance service

At Trigiene, we know that dental handpieces which are showing signs of damage and wear aren’t just an inconvenience to you and your surgery, they can also make performing routine surgeries dangerous to both the dentist and the patient. Bien Air handpieces, though sturdy and well-made, aren’t immune from these maintenance issues, and should be serviced regularly and repaired quickly when the need arises.


With a team of experienced, manufacturer-trained technicians working from our state-of-the-art service department, we have the staff, skills and specialist knowledge required to get your Bien Air dental handpiece back to top working condition. Through the Trigiene 24-Hour Repair Promise, PROMISE24, we can also guarantee that your handpiece will be returned to you within 24 hours of your repair quote being approved, or you’ll get your next repair free*.


Follow the easy, three-step process below for getting your dental handpieces repaired quickly and easily.

1: Fill in the Bien Air repairs request form

The first step is to complete our simple repairs booking form, in which we’ll ask you how many handpieces you need to be repaired or serviced. Once we have your completed form, we’ll collect your handpiece(s) from your reception within 24 hours, using our free, tracked and insured courier.

2: Accept your no-obligation repairs quote

Once we have your handpiece, we’ll diagnose the problem using our tried-and-tested 27-step quality assurance technique. We’ll then send you a free, no-obligation quote the same day, and get to work as soon as you’ve accepted it. If you chose not to go ahead with your repair, we’ll return it free of charge.

3: Receive your handpiece the next working day

Lastly, after your handpiece(s) have been carefully repaired by our technicians, we’ll send it back to you through our overnight couriers so that your surgery is back to full power as soon as possible. If any of your handpieces require repair parts that we don’t hold in stock, we’ll let you know so you can plan for any extra downtime.

Why choose Trigiene for your Bien Air dental handpiece maintenance?

Here at Trigiene, we do everything we can to ensure that our repairs and servicing clients get the best experience possible. This starts and ends with our helpful and friendly administrators and couriers, who help to organise collection and return times that suit your busy schedule. Meanwhile, our Bien Air-trained technicians turn their expertise into reliable results through their testing and repairs work, so that you can trust your essential dental tools day in and day out.

Use the form below to book your repair

No need to login, simply use this temporary form to book your handpiece(s) in for service or repair.  For repair history inquiries, please contact us.

Free tracked & insured collection  •  Longer repair warranty  •  24 hour repair turnaround

Free tracked & insured collection

Longer repair warranty

24 hour repair turnaround

Frequently asked questions

How to clean a Bien Air handpiece

Regular sterilisation, informed maintenance and careful storage are an important part of keeping your Bien Air dental handpiece in top condition, in addition to our servicing and repairs process. To help you take proper care of your tools in between services, we offer free expert advice to everyone. Simply head over to our dental blog to read informative care tips, or sign up for our next handpiece maintenance event.

Yes. At Trigiene, our technicians work on a wide range of handpieces from the industry’s leading manufacturers including KaVo, NSK, Anthogyr and Mk-Dent. We’re also fully accredited by W&H as a ProService Partner to provide repair and maintenance services to their handpieces.

Designed to be as simple as possible to save you any unnecessary hassle when booking your repair, the Trigiene repair service can be broken down into three easy steps: booking, repairing and returning. We communicate with you the whole way through the process so you know what to expect, and we don’t hide any extra fees – even our overnight couriers are free for clients. Learn more about the full repairs service on our main repairs page.

*The PROMISE24 guarantee applies only to turbine handpiece repairs. Repairs of other handpiece types, and those that require OEM parts to be repaired, may take longer to complete. If this is the case for your repair, you’ll be kept informed and can choose not to go ahead with the repair. Free repairs offered if the 24-hours is exceeded are up to £150.