Collection & Returns

Get your handpiece repair started quickly and efficiently with our Response24 service.

When you book a repair with Trigiene, we'll collect your handpiece within 24 hours of it being reported as broken. This means the repair is started as soon as possible, resulting in less downtime for your surgery. Plus, we'll send you a secure collection pack which will be collected by our insured couriers, meaning you don't need to worry about your equipment being lost in the post. This same. day tracked and traced collection allows you to keep up to date with your headpiece repair journey so you can plan ahead. We never charge for collection or delivery.