For Alexander Whitehead at Graham Alexander Limited, investing in a Medit i900 Mobility IOS scanner has made a significant difference to both clinical and laboratory workflows.
“I love it – it’s amazing,” says Alexander. “It’s transformed both our clinical and lab work.”
One of the biggest benefits has been the impact on treatment efficiency. By incorporating digital scanning into the workflow, the practice has reduced some cases from six appointments to just three, helping deliver treatment more quickly without compromising quality.
The scanner has also performed reliably across a range of applications.
“We’ve had no issues with it at all. Even scanning chrome frameworks has been straightforward.”
From the outset, Trigiene ensured the team felt confident using the technology. During the onboarding process, Magnus provided hands-on training, including the opportunity to test the scanner on a live patient, giving Alexander practical experience from day one.
As with any new technology, there were a few questions as the team settled into using the scanner, but support was always close at hand.
“I’ve had a few niggly bits while getting used to it, and Trigiene have been very responsive every time I’ve needed them.”
Alexander has been so pleased with both the Medit scanner and the support from Trigiene that he’s already recommended them to colleagues.
“Yes, absolutely—I already have.”
For practices looking to adopt digital workflows, Alexander’s experience highlights not only the efficiency gains of the Medit intraoral scanner, but also the value of having knowledgeable, responsive support throughout the journey.
