Welcome to our NEW site, CLICK HERE to book a repair
We are a family business, committed to continuing our good reputation, furthering our expertise and ensuring a friendly, quality service in all that we do.
We have a documented 27-step process that we follow rigidly on every repair. We only use fully traceable parts, manufactured to exacting standards and fine tolerances, so we can uphold longer than standard warranties, up to 12 months, thereby reducing risk of failure.
We use European manufactured bearings and cartridges for turbine repairs (OEM cartridges can also be installed upon request), and other repairs are carried out using OEM parts. The repaired handpieces are returned the next day with up to 12 months warranty.
Handpiece collection is arranged with our tracked, traced and insured carrier service
Every handpiece repair history, warranty and serial number is checked in our workshop
We measure speed and bur rotation in RPM
We check for effective exhaust air
We check for correct air drive
We check water lines are clear and the jet plate is producing even water distribution
We check friction grip bur chuck
Your handpiece is examined thoroughly for external or impeding damage
Each part of the handpiece goes through an ultrasonic cleaning process
Worn or damaged parts are replaced, to specification, from our extensive stock
Your handpiece is oiled to suit the manufacturers specification
We check friction grip bur chuck
We measure speed and bur rotation in RPM
Your handpiece is completely flushed with internal W&L cleanse
We check water lines are clear and the jet plate is producing even water distribution
We check for correct air drive
We check for effective exhaust air
All replacement parts are recorded for your records
We undertake final checks before the handpiece is sealed ready for sterilisation and usage
Our team discuss our work & quotation with you, and can give impartial expert advice on preventative maintenance
All repairs come with the ‘Trigiene Guarantee’ and full warranty on parts fitted
A free, no obligation quote is submitted by our technicians to the online portal
Valuable handpieces are carefully packaged to ensure safe transit
Next day, insured delivery is arranged through our carrier to give you peace of mind
We confirm delivery and set service reminders for the future
We are ISO 9001:2015 quality assured, meaning our management and administration systems have been assessed and approved by an independent assessor – QAS International.
We are also an accredited W&H Dentalwerk Proservice Repair Partner, making us part of a worldwide network of original W&H service partners.
This ensures that we have highly trained technicians, use original W&H spare parts when requested and are fully committed to keeping your practice running smoothly.
To keep updated on our latest products and exclusive offers subscribe to our newsletter here.
"(Required)" indicates required fields
Subscribe to our newsletter
"(Required)" indicates required fields
